ComplaintsforHawaii Drain Pros
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Complaint Details
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Initial Complaint
04/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
March 20, 2023. Hawaii Drain Pro ************ sent the plumber Tariyn ****** to troubleshoot a blockage in the unit #B and give estimate March 28 2023 Hawaii Drain Pro sent the plumber Tyiwara Armater to finish job.Excavated pipes, bricks and debris litter the work area pose a trip hazard. The job is incomplete.Installed unneeded double clean out pipes. Did not cap pipes to ground level. Job incompletete. Keoni Manager of Hawaii Drain Pro aka AllAloha plumbing said on a phone conversation April 31 2023 We can certainly fix that for you. "Hawaii Drain Pro debited my credit card $4021.46 unauthorized while job is incomplete causing the debt to go beyond credit limit. Kept changing price and thrusting with an ipad to sign here.Upgraded to a unnecessary and incomplete Clean out System.Hawaii Drain Pro debited my credit line ********* while job is incomplete Incomplete and there is still a blockage Total 22,189,86Business response
11/20/2023
This complaint has been resolved. We have addressed all of the cusomers concerns and went above and beyond to exceed her expectations.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.