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Find a Location

In-Touch Tablets has 1 locations, listed below.

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    Business ProfileforIn-Touch Tablets

    Tablet Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 307, Captain Cook, HI 96704-0307
    BBB File Opened:
    1/15/2020
    Years in Business:
    12
    Business Started:
    6/8/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • In-Touch Tablets, LLC
    Business Management
    • Mr. David Foster, Member
    Contact Information

    Principal

    • Mr. David Foster, Member

    Customer Contact

    • Mr. David Foster, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Dear In-touch:My daughter ********************* bought me this tablet for christmas and I love it, Now I can't it to charge because I took it to a Batterie shop and they said the tablet itself cannot hold a charge or be charged, I was wondering if you could help me , I loved to play on it, I am 75, and don't know what to do!Thank you for your time! If you need any more info, please let me know.********************************* **********************************************************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa B

    1 star

    04/06/2023

    This is a horrible product. It stopped working after three weeks. Very difficult if not impossible for a senior citizen to use!

    In-Touch Tablets Response

    04/07/2023

    *******, thank you for your review. We are sorry that your mother had problems with her tablet. While we constantly strive for perfection, and have maintained a 1% failure rate over the last 10 years, sometimes product failures still happen. As noted, we reached out to you within 2 hours to offer assistance and a product replacement or refund and you chose the latter, which we totally understand. However, since our company objective is for the betterment of our senior citizens, as our thousands of seniors can attest to, you seemed to take a failed product personally as some sort of a targeting to scam you and your mother. We can assure you that this was not the case - nor would it ever be. Upon receipt of the product return, you will be immediately refunded per our promise to you. Our best to you and your mother, In-Touch Tablets.

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