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          First Hawaiian Bank has 1 locations, listed below.

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            Business ProfileFirst Hawaiian Bank

            Bank
            BBB accredited business

            Contact Information

            999 Bishop St

            Honolulu, HI 96813-4423

            Get Directions
            Visit Website
            (808) 525-7000

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            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1945

            Years in Business: 166

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            First Hawaiian Bank offers commercial and consumer banking services.

            Products & Services

            Banking Services

            Business Details

            Location of This Business
            999 Bishop St, Honolulu, HI 96813-4423
            BBB File Opened:
            11/1/1945
            Years in Business:
            166
            Business Started:
            8/17/1858
            Business Started Locally:
            8/17/1858
            Business Incorporated:
            2/4/1974
            Accredited Since:
            1/1/1945
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Robert Harrison, President/CEO
            • Ms. Gina Anonuevo, Director of Human Resources
            • Mrs. Susan Soken, Vice President
            • Ms. Rachelle T. Yamada, Accountant
            • Mr. Mark F Oyadomori, Senior Vice President
            • Ms. Tricia Fujikawa Lee, Compliance Officer
            Contact Information

            Principal

            • Mrs. Susan Soken, Vice President

            Customer Contact

            • Mrs. Susan Soken, Vice President
            • Ms. Tricia Fujikawa Lee, Compliance Officer
            • Ms. Jenal Dolbeare, Compliance Officer
            Additional Contact Information

            Fax Numbers

            • (808) 525-8708
              Primary Fax
            • (808) 844-3476
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Customer Complaints

            37 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I'm not reliable for FIRST HAWAIIAN BANK.I do not have a contract with FIRST HAWAIIAN BANK.They did not provide me with the original contract as I requested.
            Read More
            Read 36 More Complaints

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eric P

            07/03/2024

            I am not certain why a well respected , reputable business like a major well established bank like The First Hawaiian Bank that i had high regard suddenly failed me in many major way and hired some personel totally disregard of my human dignity and defied all essential business standard by totally diregard my safety , my integrity and damage the government and business relation by even refuse to talk to my agent from the department of veteran affairs. I wonder if the banked is ocupied by other than reputable elements aboutv5 years ago let to confusion of my where about money i had in the bank. I regret had to review and bitterly hurted without any help from anywhere in the state of ******.
            Read 9 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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