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          Island Vintage Coffee has 1 locations, listed below.

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            Business ProfileIsland Vintage Coffee

            Coffee Shop

            Contact Information

            754 Bannister St

            Honolulu, HI 96819-3327

            Visit Website
            (808) 983-9976

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            754 Bannister St, Honolulu, HI 96819-3327
            BBB File Opened:
            1/11/2020
            Years in Business:
            13
            Business Started:
            7/29/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Paul Kang, Principal
            Contact Information

            Principal

            • Mr. Paul Kang, Principal

            Customer Contact

            • Mr. Paul Kang, Principal
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a $7.55 coffee drink from the ********* shop on 10/21/22. There was a sign at the register that only cards were being accepted - no cash. I ordered my drink and gave my credit card to the cashier. There was nothing for me to view the charge and nothing to sign. The cashier handed me my card back along with my receipt. I picked up my order and while enjoying my drink at home, I noticed that the total was $8.91. Upon further inspection, I noticed that a $0.36 tax was added (which is fine) but then there was a $1 tip. I did not authorize a $1 tip. With nothing to see while the charge is being processed on the credit card, the customer will not notice the addition of the $1 tip unless they scrutinize the receipt. This is a shady business practice that should be stopped. Customers can put in a cash tip at the counter if they wish.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rodney L.

            05/26/2024

            The experience and service was very poor. Unfortunately, the shift manager during the evening of May 24, 2024 was too much for her. She could not multi-task, problem-solve and provide good customer service. We were a group of 8 people there for 3 hours. The establishment was not busy and the wait time was unexceptional and forgetful. Please train your employees!

            Island Vintage Coffee Response

            06/14/2024

            Thank you for your review and your feedback.  We apologize for the experience you had and will take into consideration your insight.  We hope we have the opportunity to serve you again.

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

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