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Find a Location

TradeMark Construction has 1 locations, listed below.

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    Business ProfileforTradeMark Construction

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3345 Hayden St, Honolulu, HI 96815-4326
    BBB File Opened:
    4/4/2023
    Years in Business:
    6
    Business Started:
    4/19/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mark Wasden, Owner
    Contact Information

    Principal

    • Mr. Mark Wasden, Owner

    Customer Contact

    • Mr. Mark Wasden, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2024

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    Sent complaint form to General Contractor on 1/16/24 Dear ****************,On April 26, 2023, TradeMark Construction emailed a contract for me and my wife to review. We reviewed the contract and emailed you back on May 12, 2023 with our requested corrections. You verbally told me all is okay and then started the project the week of May 14, 2023, with an estimated completion date of August 13, 2023 (i.e., 3 months).Unfortunately, your service has not been satisfactory because you have not completed our project. I am disappointed because it is 8 months since you started the project and you have not held to a return date to complete the project despite my repeated follow-up emails, texts, phone calls to you and payments totaling over $128,000 for the work to be done (exceeding the cost in the contract of $119, ******). Additionally, for the change order in reference to the additional plumber (***** ********************* with *******************) and electricians (********** with X company)* work, I requested itemizations of their proposed charges be emailed to me from them copying you. To resolve the problem, I would appreciate your cooperation by responding within 48 hours from today (January 16, ****) via email, letting me know that I am on the schedule (date and time) to complete our project by the end of this month (January 31, ****). Enclosed are copies of my records of payments, edited contract on May 12, 2023. I have also copied contents of the list from an email I sent to you on January 11, **** including tasks that need completing.I look forward to your written reply and resolution to my problem. Please complete the work within 14 days of the receipt of this letter or by January 31, ****. If I do not hear from you I will seek assistance from **** and the Better Business Bureau. Complaint letter ends.Of note: We've been attempting to resolve/have project completed 10/3/23. It is now 8 months later and nothing in the house has been completed. In Feb 12, it will be 9 months.
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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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