ComplaintsforAkamai Glass Co., Inc.
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Complaint Details
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Initial Complaint
09/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
An estimator came over in May 17th, 2023 and May 19th to take measurement for a new shower. The old one was almost 50 years old and glass was shaving off. We ordered a new shower glass on May 22 with a $690 deposit. They finally installed on August 30th. They told us not to use the shower for 24 hours but when we did on 8/31, we discovered the doors were on backwards.We complained and they sent over someone to look at it but instead of fixing the backwards doors, they left it saying that's "how it is." We firmly believe Akamai Glass ordered the glass incorrectly with backwards shower doors.Business response
10/23/2023
We returned to **************** home to address his complaints. He was asked to take the complaint down. Please check with him. Thanks
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Contact Information
Business hours
Today,7:30 AM - 5:00 PM
MMonday | 7:30 AM - 5:00 PM |
---|---|
TTuesday | 7:30 AM - 5:00 PM |
WWednesday | 7:30 AM - 6:00 PM |
ThThursday | 7:30 AM - 5:00 PM |
FFriday | 7:30 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.