ComplaintsforJaco Van Delden Physical Rehab
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Complaint Details
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Initial Complaint
01/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In mid-late December 2022, I discovered I was double billed for a therapy session. The date in question is for October 18, 2022. I called the ***************** and left a detailed message. No response after a week and I figured maybe they are out for the Holiday season. I called again in January and again left a detailed message. Nothing. Week after week I called to leave a message. No response. On January 18, 2023, I went to the *********** located at ********************************************************* explained what happened. The girls scanned the bills in question and assured me that someone would call me that day. I have not heard back from anyone since then.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.