ComplaintsforPacific Boats & Yachts, LLC
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Complaint Details
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Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Was in process of buying a boat and waiting on a mechanical inspection of the engine. I had paid $236 to travel inter-island and sea trial the boat. The sales team told me they needed a check to hold the boat for me and they assured me three times that they would not cash the check until the deal was finalized. Bank sent check on September 6 through ****** Check arrived on Sept 7 and was immediately deposited and I was NOT informed. Three weeks passed, as I waited for the mechanical inspection. When I called back on Sept 26 to find out the status of this deal I was informed that the check had been cashed. I asked them to immediately return the funds. They took three days to return the funds to the bank on Sept 29. I heard nothing from anyone at this business until I reached out Oct 22 and was informed they would not reimburse me the $538.40 of interest accrued while this business held the $75,000.00 of funds in their account for three weeks.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.