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ComplaintsforKona Solar Service LLC
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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Kona Solar installed a hot water heater in my residence this August for approx $9,000. The system has been flawed since the beginning and I've communicated this to them multiple times. They have not sent any repair man out to help fix the system. We have no hot water on cloudy days, because the "little gray box" which is supposed to switch to electric on non-sunny days is not set up properly. The last few days the hot water heater has started to make a really loud humming noise. I'm worried something is wrong with the system & worried about my family/house. Kona Solar has not responded and apparently now closed? I don't know what to do! Please help!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.