ComplaintsforPalama Holdings LLC
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Complaint Details
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Initial Complaint
06/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hello, I own ******** *********************** in *******. My former food distributor, H&W Foods, is forcing me to buy product that they just found in their warehouse recently and some of it is expired already. In January of this year, I notified H&W that I would no longer be using them for my food supply. So we made a plan to clear out the remaining products I had with them. Every week they would send me an inventory report with any items of ours that was still in their warwhouse. I fulfilled my obligation and did my due diligence to clear everything out from the weekly inventory updates. I then moved on from them for my food supply, and I am currently using US Foods for my food supplies. H&W bought out the contract for Coke Freestyle products and they are now the state's exclusive coke freestyle supplier. So us having a freestyle coke machine, I have to order my coke products from them. Recently they found old products of ours that is EXPIRED and they are forcing me to pay for it or else I can't get any coke products from them. After I had already moved on from them, they magically found old and expired Barbecue sauces, bbq rubs, and other items that were not on the weekly inventory list. The thing is my obligation is done with them and I no longer have a contract with them. I am not at fault for the old and expired items they found after I was done with them. But they are forcing me to pay for it and won't supply me with the coke products that they have access to. It's a big health issue too since the items they magically found is expired and still forcing me to pay for it. Please help me with this. Sincerely, **************************** ************* ******** Barbecue Pit *******Business response
06/17/2022
Thank you for notifying us of your concern. We updated your account by removing the rub and sauce items.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.