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          Three Crowns Jewelry has 1 locations, listed below.

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            Business ProfileThree Crowns Jewelry

            Jewelry Stores

            Contact Information

            1221 Honoapiilani Hwy #B8

            Lahaina, HI 96761-1730

            (808) 661-1521

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1221 Honoapiilani Hwy #B8, Lahaina, HI 96761-1730
            BBB File Opened:
            8/30/2012
            Years in Business:
            14
            Business Started:
            11/2/2009
            Business Started Locally:
            11/2/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Birgitta Oshea
            Business Management
            • Ms. Birgitta O'Shea, Owner
            • Mr. Dennis O'Shea, Vice President
            Contact Information

            Principal

            • Ms. Birgitta O'Shea, Owner

            Customer Contact

            • Ms. Birgitta O'Shea, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            M. Q.

            10/23/2021

            The owner is a complete *****. She Will blame you when your jewelry breaks less than a month after purchasing by. The emerald *** to crack in it the first time I bought it so she sent it back to get fixed and all they did was move the stones around because another Stonebrook less than a month after having it. She threatened to not give me my money back and said its my fault because she assumed I was a bartender and wearing it to work? Im not a bartender but it doesnt even matter because if you have quality jewelry you should be able to work anywhere without it crumbling to s*** She even made the comment emeralds dont seems to suite you. Go across to Hoku they are better and have a nice customer service this lady should be out of business the way she treats people.

            Three Crowns Jewelry Response

            10/24/2021

            ************* bought an ******* **** from us. She left the store and came back shortly saying that one of the three *******s had a crack. We didn't ask if she had dropped it, although we had never noticed the crack before. We returned the **** to the maker and they replaced the damaged stone. We gave the **** back to ************** at no charge to her and she was satisfied and pleased with the ****. ************** returned about a month later with one ******* chipped where a prong held it. This would only occur when the **** was banged against a hard surface. She claimed that she belived that the maker had not changed out the faulty stone, but had merely glued it back together and put it back in the ****. I told her this was simply not possible and wouldn't account for the chip in any case. She had been warned that *******s are a bit fragile and will not stand up to rough treatment. She rudely demanded a new **** or her money back. I had had enough of her and gave her a full refund, contrary to our normal policy. I also told her we would not be doing any more business together. In forty years of business I have had only one other negative review.

            Customer Response

            10/25/2021

            Never would I buy anything from you. Learn some customer service instead of a RUDE remark about "customers are always right", sarcastically. Not pono- go back to wherever the h*** you came from. You may be able to rip off tourist because they go back home- but not me.

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            BBB Great West + Pacific

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