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ComplaintsforKolonahe Creations, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered flowers to be sent for Mothers day but my Mother never received any flowers.No answer with follow up calls received and no refund was done.This business ** known to scam peopleInitial Complaint
12/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of Transaction: December 12, 2022 Amount Paid to Business: $114.58 Business Committed: The business was paid to deliver a lei scheduled to be delivered today by 9AM. Been contacting the business via ************** All phone numbers listed is not valid. Business does not respond to emails.Nature of the ******************** been able to get in contact)The business has not tried to resolve issue.Order Number: ***** Invoice Number: *******Initial Complaint
09/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an order for a Sympathy Heart Wreath $300.00 on August 14th to be delivered to **************** on August 25th at 7am. Follow up phone calls one week before and 3 days in a row leading up to day of funeral. I was assured order would be delivered on time and the day of at 7am. I went to the funeral saw that flowers were not delivered and immediately put a lock on my card. I have reached out by phone and emails and have received NO RESPONSE. I am disputing charge with my credit card company. I was also told by credit card company that my credit card has had mutiple attempts on different charges but no success as this credit card has been locked. Thank God! I'm not sure why this company is still in business as I have tried multiple times to contact them. This is an island! I'm not sure why they are still in business. I would attach a copy of statement with charges but I have not recieved it. Thank you *********************** ************
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.