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Find a Location

Bruno's Auto Detailing LLC has 1 locations, listed below.

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    Business ProfileforBruno's Auto Detailing LLC

    Auto Detailing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bruno's Auto Detailing LLC offers auto detailing and ceramic coating services.

    Products & Services

    Auto Detailing

    Business Details

    Location of This Business
    10 S Kamehameha Hwy, Wahiawa, HI 96786-1831
    BBB File Opened:
    7/13/2021
    Years in Business:
    3
    Business Started:
    10/14/2020
    Business Incorporated:
    10/14/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bruno's Detailing
    Business Management
    • Ms. Caroline Luga, Owner/Partner
    Contact Information

    Principal

    • Ms. Caroline Luga, Owner/Partner

    Customer Contact

    • Ms. Caroline Luga, Owner/Partner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I had my car Ceramic Coating by *****. The process was not done completely and correctly. I have been back and forth with the company trying to have the issues corrected. / EX: Overspray still showing on car. Engine all water spots. When car was taken to get ceramic coated. There was a surface scratch of the trunk area. They did not buff it out before spraying the ceramic coating. Which is one I took my car to have water spots removed. They acid wash my chrome triming of my car, which have no waterspots. I advised them that the chrome is faded now. I was advised to take the car back. They said they corrected the issue by polishing the chrome. Now the Chrome is totally ruined and needs to be replaced. As professionals they should know not to polish (Dipped Chrome). especially with Metallic polish. I also have taken my car back to do a 1 year check on the ceramic. And was told that water should bead off. I spoke with their employee and he had stated that the water does not bead like it should. He had also informed me that the door jams wasnt Ceramic. I have pictures of the day I pickedmy car up with the overspray and as of today still overspray. My Chrome needs to be replaced. The Dipped Chrome side trimming on both driver and passenger side for my car the area they have ruined is $620.00. I am asking for the replacement of the chrome. Need to be bought from the dealer also my moneyback for the creamic coating that was not done completly and correctly. $459.07. The total I am seaking is $1079.07. I was able to fit just 4 pictures on the file due to size. I have many more pics. along with text messages stating that they are aware of the issues and the many times I have been taking the car back to be coorected. again nothing against the owners and employees,. Its just the workmanship is horrible..
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    Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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