ComplaintsforDiscount Auto Repair and Towing L.L.C.
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 21st 2023 Maui Discount Towing towed cars from And around my home, And when I inquired about getting them back I was told $20,000 from the get go. I was also told that I was not able to get one car at a time but I had to get all or nothing. I was very disheartened hearing this, and was also shocked to find out that the secretary of this company immediately applied for the titles of my cars with the ********** of ***** Vehicles. I kept in contact with this company, letting them know that I was not going to give up my cars, and that I was trying to get the money together. 66 days later, I borrowed the money from a friend, and He and I went to Maui Discount Towing and paid them $30,000 to get my cars. They had taken the contents from each and every car, and we even saw one of the employees driving one of my cars. I got several of my cars, but then was told "times up, you have to go or I'm going to call the police and have you arrested for trespassing." I figured I could return the following day to get the rest of my cars. When I returned the following day, the tow yard was closed, and I was told by one of the remaining employees that the owner had gone on vacation for two weeks. I returned two weeks later with a police officer ******* and was told that I was going to be arrested for trespassing. They refused to give me the rest of my cars, and although I have tried to contact them by phone, they will not talk to me or cooperate. This is so wrong. The authorities tell me it's a civil matter. I am unable to afford a lawyer. Please help me! This is so wrong. I worked very hard for my cars, and they are my passion.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.