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ComplaintsforLove Fitness Apparel
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Complaint Details
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Initial Complaint
10/04/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased items totaling $129.00 on January 14th, 2021. I returned some of the items for a $82.32 refund. It is October 2021 and I have yet to be issued this refund. Love Fitness Apparel insists that the refund went through on March 8th, 2021. They told me to contact my bank. My bank shows zero refunds at all and I called them directly. Love Fitness Apparel then told me to contact Shop Pay since it is a third party that deals with payments. Shop Pay shows zero transactions under my account with them and told me to contact my bank.I left a question about this issue on the Shopify help center (the company that deal with POS and Ecommerce)This refund issue is unacceptable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.