ComplaintsforSuperior Roofing Contractor, Inc.
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Complaint Details
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Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had my roof replaced by Superior Roofing in April 2013. I have noticed water spots forming along the ceiling edges. I had a roofer from PAR General Construction named ************************* come over and look at the roof. He said they never put the initial starter shingles on around the edge of the house why the roof is leaking. According to **** this cannot be repaired the roof has to be replaced. I have been trying to contact Superior Roofing for two weeks with no luck. I only find a ******** page for them with the last post dated 2014. According to my paperwork the roof should still be under warranty. I have include some pictures. It is hard to see but there is a darker outline of the water spots on the ceiling.Business response
09/07/2022
I received this complaint as you sent to me.. I have not received any phone call from customer to reply to this complaint or even to look at to see what problem is. Please have homeowner contact me to set a time up to look at issueCustomer response
09/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.