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Five Oaks Chiropractic and Acupuncture has 1 locations, listed below.

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    Business ProfileforFive Oaks Chiropractic and Acupuncture

    Health

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3515 Lincoln Way Ste 103, Ames, IA 50014
    BBB File Opened:
    5/4/2016

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    August I was in a car accident and I went to this establishment to receive chiropractic help. I had mentioned multiple times I wanted to use my insurance because I was advised to do so from a family lawyer and also the car insurance who was helping settle my case. I had given his receptionist my insurance information and was told by her it was going to be processed and even checked on it two weeks after. Two months after I was settled from the company I got a call from the doctor being extremely rude and basically saying I didnt want to pay him. I never have been called by a doctor to settle my ****. The doctor was upset over the fact that the insurance company car insurance did not pay him out before they paid me. This had nothing to do with me he even stated that the car insurance would not respond to him for two months. He seemed to take this frustration out on me. He demanded to be paid by February 7 I believe and I told him to please run it through my insurance which is Iowa total care because he accepts Iowa total care and I also had spoke to Iowa total care lawyers and they told me I could file those doctor visits with them despite it being from a car accident because I would just pay out my insurance not **********************. He then goes on to tell me that that cant be done and I cant negotiate price with him in this would need to be paid in full he continued to be rude through the email and I honestly just feel discriminated over the fact that I have ******** because he admitted he could file it but said that it would take too long and he probably wouldnt get paid out. I then called in Iowa total care rep and was told to file a complaint with the Better Business Bureau and also a grievance with him to help get my **** settled. But he did say in his email that he hopes I pay my **** or further action will be taken. I feel threatened by him and honestly upset because he was someone I enjoy talking to. But he showed his true colors.
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    Customer Reviews

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