Business ProfileforCasey's General Stores

Please see attachment for full information.Store: Casey's General Store at ************************************************ On Saturday, August 3rd - I attempted to cash in an Indiana Lottery Ticket in the amount of 20 dollars. Clerk took the ticket. Indicated problem with the machine and could not cash.I took the ticket to another retail outlet, and was told the ticket had been cashed.I returned to Casey's General Store in ********** - was told ticket showed cashed. I explained that moments before the clerk indicated she could not cash due to problems with the system.***** took my name, telephone number, address, and the ticket, indicating the manager would get back to **** called on Monday, August 5th - manager not available - clerk took my name and number I called on Tuesday, August 6th - manager not available - clerk took my name and number I went back to the store on Thursday, August 8th. Manager indicates he could not locate information clerk had taken (ticket/name/address/telephone number) and that she would be in later in the day. He would check and call me. I indicated the cashier drawer for Saturday August 3rd might show it was $20 over to prove I did not get the payout - he states that he did not know and that is a corporate thing. (??) He walked away from me/left me standing there. The other clerk said that the manager would call me back later in the day. I did not receive a call back.I am requesting the store manager mail me a check in the amount of $20, which is the amount I won on the Hoosier Lottery ticket.