ComplaintsforIowa Doodles 2 Love
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a golden doodle on 12-18-22 with a congenital health guarantee for 12 months if puppy was vet evaluated within 3 days. We noted walking difficulty on our dogs back legs right away and reached out to breeder who said that it was normal. We did have pup checked by AMVC in *********** 2 days after getting pup who took X-rays and they noted problems with our pups knees-consulted orthopedic Dr, and to watch, but could be congenital. Now brought 8 month old pup to get spay and they confirmed while sedated that pup has bone on bone in her knees and that is not normal! Also noted she has a fistula in her mouth from a congenital mouth overbite. This was confirmed by 3 different vets: *************************, AMVC, and Lake View vet services. Updated breeder as suggested by all 3 vets. Asked for our money back ($1100) and was offered another puppy. We want to take care of the one we have, not bring another dog on board. Breeder has stopped corresponding. Please help!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.