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ComplaintsforFit Pharm Nutrition
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Complaint Details
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Initial Complaint
10/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 9/18/23 I ordered 4 2 lb tubs of protein powder on line from the vendor paying $160 by AmEx credit card. They sent the wrong protein powder and it arrived on 9/21/23. Per their return policy on their website I contacted them by email (at ******************************** within 30 days of receiving the wrong items (on 10/20/23) explaining the mistake and asking to either exchange the items for the initially ordered items or to return the incorrect items. To date I have not received any response despite sending a total of three emails to the vendor.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.