Business ProfileforOmega Custom Design, LLC

I purchased a custom table and matching bench from this business on February 8, 2023. I paid their invoice of $1982.20 in full via Square Up using a credit card on February 8. Omega Custom Design (OCD) said to expect ***** weeks for building the table and bench and shipping to occur.I contacted them on April 26, 2023 and received an automated message reply. I tried contacting them again on April 24, and also received a standardized automated reply.On May 3, 2023 I received an email from *****, OCD's main contact person, apologizing for the delay and claiming they had a problem with their Etsy messaging service. She also claimed that shipping delays from materials suppliers were responsible for the delayed manufacturing of the table and bench I ordered and that the project should be completed "in a couple of weeks."I contacted OCD again on May 25, 2023 and received no reply.I tried again June 5, 2023 and received the same automated message.On June 7, 2023 I received an email stating that OCD was no longer manufacturing products and promised a refund as soon as possible.On July 4 I contacted OCD again and received an automated email reply, and found that their Etsy site was shut down, and that their own website was also stating that "due to unforeseen circumstances, we are not accepting new orders at this time."I have been unable to contact OCD or receive any response from them since that time, and they have kept the money I sent and have not delivered any product.