3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Todd K
1 star07/16/2024
Back wheel fell off with the lug nuts still on the lugs. Not covered by warranty. I've now been on hold waiting to get to customer service and the on hold song is a bad copy of Tuesday's gone and when the prompt comes on to say they have a high call volume it starts the song over. lol Hub is stuck on and wont come off. Guess its time to bad mouth them on *********************Review from Brian M
1 star10/30/2022
They do not care about their customers and really don’t care about their product!!Review from PAUL K
1 star09/22/2021
I always like to buy local and therefore in 1995 I bought a new Ariens walk behind mower model 911060 and it worked flawlessly until May of 2017 when I thought that I got my money worth out of it ( I still have it and it still works great) so in May of 2017 I bought another Ariens walk behind mower model 911173 and it is a real pos, first off the wrong spark plug size was posted in the owners manual which I didnt find out until I put the wrong plug in per the owners manual and it started to bang and cut out right away and over the last few years the deck has been getting more and more un-level, the front right wheel doesnt even touch the ground when it's on a cement surface and that causes the mower to push hard when on the grass for some reason and to top it off the left rear wheel seems to take the stress of the front right and the rear left wheel is hard plastic with a soft rubber sleeve which is the tire and now the sleeve / tire wants to fall off after using it for awhile,,, it takes me 2.5 hrs to cut my grass and I used to love cutting the grass but now I dread it because of this mower,,,, I'm thinking my next mower is going to be a Toro!
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