Customer ReviewsforSunstone Exteriors
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mike L
5 stars05/27/2024
Affordable Pro Exteriors did a great job with our roof and siding replacement. **** was very responsive to phone calls, and he was helpful throughout the entire process. He made sure our questions were answered and offered great advice. He went above and beyond to make sure the roof replacement went smoothly. His crew was knowledgeable and provided quality work, and did a good job with clean up. This is a great local company. We would strongly urge you to call **** at Affordable Pro Exteriors if you need any work done. Price was fair and quality was superior!Sunstone Exteriors Response
05/28/2024
Thank you so much for your kind review! We are so glad you are happy with your project and are always happy to help :)Review from Dan M
5 stars07/15/2023
In the fall of 2022 a hailstorm caused extensive damage to my home's roof and siding. I contacted Dave at Affordable Pro for a quote. My insurance company did not do the greatest job of recognizing several items that had been damaged, but when Dave stopped by he noticed cracks and chips in the siding that the adjuster missed. Dave worked with the insurance company to get those items covered which I greatly appreciated. I was indecisive about which shingle color to use, so Dave brought out several shingle samples and books to review. I was also sent an email with very helpful links to the websites of two shingle manufacturers where I could get an idea of what the shingles would look like on my home which was very helpful. On 7-11-2023 they installed my new roof and I am very pleased with the new look and the work Affordable Pro did. Also, Daves's crew did a great job of cleaning everything up once they were finished. I might add that it was nice that each time I called their office a real person answered the phone and was pleasant as well as helpful...a rarity these days. I highly recommend Affordable Pro.Sunstone Exteriors Response
08/09/2023
Thank you for your kind review! We appreciate your business so much and are so happy that you are pleased with your home's new roof!Review from Andy D
5 stars05/04/2023
Very professional from the beginning and there was no hard sell. Dave was very knowledgeable and even had the patience to explain that Majestic Shake wasn't a stripper, but in fact a roof shingle that is more resistant to hail. After they did the siding, they even returned to replace siding where there was a few small holes on the sides of the house from prior damage. This wasn't a part of the estimate, but they wanted to go the extra mile to make sure I was totally satisfied. Typically when screens are replaced the customer removes them and places them on the porch for Affordable to pick up. My screens apparently required some type of magic or witchcraft to be removed. I called Affordable and they had someone there in within an hour to help remove the screens. When they did the roof they were all there and gone in about 4 hours. The people doing the labor were always friendly and cleaned up everything. I work from home and wasn't inconvenienced at all by them doing the roof since they were so efficient. I think if I called them and asked them to change the oil in my car they would do it without question. I haven't seen customer service like this for a long time. They are as efficient as the staff in a Chick-fil-A drive thru. Would not hesitate to contact them again and I highly recommend.Sunstone Exteriors Response
05/05/2023
We appreciate you taking the time to review us! Thank you for the opportunity to take of your storm damage! Also, thank you for the humor in your review it gave us a good laugh to start our Friday morning!!! ~Affordable ProReview from Andrew M
5 stars04/26/2023
I contacted Affordable Pro Exteriors to get an estimate for replacing my roof and siding due to hail damage. Not only were they one of the few companies who actually returned by message, but they also did so in a very quick timeframe. This was my first time to have home repairs through an insurance claim and the team at Affordable Pro was super helpful and understanding. I could go on and on about their service, but at the end of the day, the quality of work was top-notch! Not only did they get both jobs done quickly, but done RIGHT! Highly Recommended!Sunstone Exteriors Response
05/05/2023
We appreciate you taking the time to review us! Thank you for the opportunity to take of your storm damage! ~Affordable ProReview from Scott B
5 stars04/10/2023
Affordable Pro did good work for us and the office staff were very helpful and courteous when we had questions or concerns.Sunstone Exteriors Response
04/12/2023
We appreciate you taking the time to review us and thank you for the opportunity to take care of your storm damage! ~Affordable ProReview from Todd V
5 stars03/31/2023
Dave Hernandez at Affordable Pro is very nice and is very accommodating. And Megan in the office was absolutely great to work with. We're very happy with the work they did on our siding, gutters, and screens from the damage caused by the hail storm in November of '22.Sunstone Exteriors Response
04/12/2023
We appreciate you taking the time to review us! Thank you for the opportunity to take of your storm damage! ~Affordable ProReview from Megan O
5 stars09/02/2021
Affordable Pro works in a great timely manner! Makes the process as smooth as they can, and even works with your insurance company. LOVE this place. They even have AWESOME ladies working in the officeReview from Lucero T
5 stars09/02/2021
If you are looking for a local roofing company, I would highly reccomend Affordable Pro. After the major disaster that Cedar Rapids was hit, they did the best they could to handle a devastaing disaster that affected everyone in the area. Always keep your money local!Review from Molly H
5 stars08/05/2021
Affordable Pro is run by such an honest and hard-working guy! Dave Hernandez is the best around, he is very knowledgable and works like crazy! Love love love Affordable Pro!
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
3939 Bowling St SW
Cedar Rapids, IA 52405-3195
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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