Customer ReviewsforCRST The Transportation Solution, Inc.

As a previous employee over two years ago, I had submitted my rsum for a new role. I was reached out to by one of their recruiters at which time I asked some pretty thorough questions about my history with CRST. I then ended up having to send over three emails, to which the recruiter never responded again even after our scheduled interview time, it appears that the culture is not changed at all

Most UNPROFESSIONAL business I have ever had to deal with. Purchased a range from a big box store. who contracts with CRST for installs. **** first told us the delivery would be 12/13, four hours later delivery was pushed back to 12/21. Told us we would hear from the installer on the evening of 12/20 with a 3-hour window. Never heard from the installer so I contacted CRST first thing in the morning on 12/21 (said they open at 8 am ET) Called and used the text line, but neither answered until well after 9:00 am. They told me they would call the installer and have someone get back to me. After 3 calls and 2 text requests, I was told they couldn't get a hold of anyone and we would just have to wait. We went to the big box store to see if they could help. They got the same reply, 'can't get a hold of anyone. you'll have to wait and see.' I came home made several more calls, and asked to speak to a supervisor. When I asked for the supervisor's name I was told they didn't know his name. After being extremely persistent I received a call from the installer. He informed me that they ONLY make deliveries in my area on SATURDAYS and that CRST is aware of that. Not only that but the installer is more than 2 hours from me! Finally, we had to go pick up our stove and have a local gas company hook it up.STAY AWAY FROM CRST they are the WORST!!!!.

I have been dealing with CRST for 40 days now and still no installation! I have reached out multiple times to try and expedite the process but I never get a call back. They tell me they will call the installers and see if they can fit me in and it never happens. My renters have been without a dishwasher for ****************************************************************************************** more back. This will now be my 3rd reschedule as issues arise every time it is installation day. I will not be using CRST in the future.

I had 2 failed attempts to have a dishwasher installed by CRST. Dishwasher was purchased at Lowes but ***** subcontracts the installation to CRST. **** then subcontracted to job to AVT LLC. Both times AVT LLC canceled the job on the date scheduled for installation. The first time because the installer called in sick. I did get notified of this cancellation. The 2nd time no one contacted me and I had the contact CRST and was informed that the installer hurt his back getting the dishwasher and was seeking medical attention for this injury. The Lowes store had no report of any injuries that day. **** stated that the installation would be expedited but the earliest date available now was over a week later. I initially rescheduled for that date and contacted *****. I told ***** I found an installer that would actually show up and install the dishwasher and Lowes stated that they would refund my cost for the installation and haul away charge. If you make a purchase at Lowes, I recommend you do not purchase their installation service as Lowes does not do any installation and subcontracts out this service. CRST is either unwilling or unable to get installers to honor their commitments. Very disappointing and frustrating experience.

TERRIBLE delivery and installation service for an appliance. We ordered a Bosch dishwasher from ****** in *********, **** **** said they'd deliver it on a Monday. They never showed up. They apologized by text and said it would be there the next day. No one showed up.On Wednesday, I was about to give up and order the dishwasher elsewhere--but finally they showed up. They removed my old dishwasher, brought the new one into the house--and it was the wrong one. It was a Whirlpool, not the Bosch I ordered.The **** deliver guys said someone would call within 30 minutes to clear it up.No one ever called.Finally, on Thursday I got ahold of a helpful assistant manager at the ******. She confirmed that **** had returned the Whirlpool and would bring the Bosch.On Friday--five days after the initial delivery slot--one of the **** guys showed up with the correct dishwasher.My time wasted this week: four time blocks of three hours each, a total of about 12 hours of waiting for the delivery.This is outrageously incompetent.

I had a delivery scheduled, called them the same morning told them I couldn't make the delivery time and they told me it was too late to change the delivery. Then said it will be a failed attempt and they would schedule another delivery time. This was fine until I found out that I would have to pay again for them to deliver. Complete and utter disinformation on their part and it feels intentional to get more money. If you can avoid this company at all costs

Ordered dishwasher at Lowes. Was scheduled for delivery today. No call yesterday or today so I had to call them three different times. I was repeatedly told I was scheduled for today but no one ever called or showed up. After reading these reviews, Ill be calling Lowes tomorrow to cancel the entire order.

Another Lowes no-show. Same sort of situation as others - major appliance install, far out notice, then nothing on the day of. Their purpose seems to be to deflect criticism from Lowes itself, which is enough reason to avoid ever having to do business with them if at all possible.

Similar to what others are reporting. Purchased an install for an over the range install from Lowes. after confirming the appointment multiple times with CRST ( day before, and multiple times day of install) i was ensured the install would be completed on the committed date but like others NO SHOW!! ***** was of NO help in resolving the issue.................Avoid Lowes and CRST if at all possible.

Terrible. They were supposed to install a dishwasher through Lowes, estimated arrival was between 1-4pm. Never showed up. Called them directly after getting their number from Lowes. On hold for a solid 30 min. Then found out that supposedly their truck broke down but they never called me about it. They wanted to reschedule for a different day. I just canceled it. HORRIBLE.