Business ProfileforPaul Davis Restoration of the Iowa Corridor

5/21: I got water in basement. Called my broker, ************ filed claim provider, Chubb. I got on waiting list for 3 local mitigation companies. I started my own stabilization *************** a call from Chubb saying they would call ServePro (1 of local mitigation companies I was on wait list). I got a call from **** Davis Restoration (PDR), non-local company, saying, "Chubb called ************* sending us to ***********. We'll be there in 1hr & you should stop your personal stabilization efforts." PDR stabilized things 5/21-5/24 while Chubb had given no direction. For fear of mold, we moved fwd with demo of drywall/trim on 5/24 because 72 hours to get water out of walls. I personally authorized demo on 5/24. I was told 3 times verbally & in email that "I would not be financially responsible for the initial stabilization efforts (5/21-24) because ***** authorized us & dispatched us to your home." I have this in writing. ***** claim was officially denied on 6/28. On 7/2, I rec'd a very general invoice from PDR for $6,888.67 with no line item specifics. I emailed them for a per day breakdown of charges & was never given one. I told them that, based on their words, that I was NOT responsible for the first 3 days of mitigation. In their response, PDR offered to reduce the invoice by $894.66. I emailed back that I didn't believe that *** was the *** I would have been charged, had I opted to do my own mitigation from 5/21-5/24 and offered to pay them $3,940.32 cash within 24 hours (which was 57.2% of the invoice). That % is the # of days (4 of 7 - 5/24-5/27) that I authorized them to do work (demo). Remember, they were dispatched by ***** & told me to cease my own personal mitigation efforts. My perception is that they tricked me into authorizing their initial stabilization by identifying themselves as being sent by ***** and having me cease my personal efforts. I'm happy to pay 57.2% of the invoice. On 7/9, PDR placed a lien on my property.