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            Business ProfileEmergency Dental

            Children Dentist

            Contact Information

            5706 Hickman Rd

            Des Moines, IA 50310

            (515) 287-2006

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5706 Hickman Rd, Des Moines, IA 50310
            BBB File Opened:
            7/18/2008
            Years in Business:
            18
            Business Started:
            1/1/2006
            Alternate Business Name
            • Emergency Dental Care Usa
            Business Management
            • Ms. Ladonna Langscrat, Office Manager
            Contact Information

            Principal

            • Ms. Ladonna Langscrat, Office Manager

            Customer Contact

            • Ms. Ladonna Langscrat, Office Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was seen at this location on two separate occasions to have teeth pulled. I had insurance and also paid for services at the time of my visits. I then received my EOB's from the insurance company and realized I had overpaid. I contacted them on 1/6/2023 and spoke with **. I asked if he could send me a refund for the overpayment. He said he would get that taken care of. After waiting almost 4 weeks and not receiving the refund, I tried contacting the office on 4 separate days and was unable to reach anyone. I also left voicemails asking that someone return my call to no avail. The fifth time I called, I reached ******* who told me she had just sent in the information to have my refund processed to the home office, this was on February 7th. I have not received a refund and have attempted to contact them, including leaving messages. I was able to reach the office today and was told by ******* that she could contact the administrator and let them know I called. I asked for a direct contact number to the home office and she said there wasn't one and all she could do was email them. I still have no refund and feel I am getting the runaround.
            Read 2 More Complaints

            Customer Reviews

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