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          Find a Location

          Kum & Go has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKum & Go

            Convenience Store
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1459 Grand Ave

            Des Moines, IA 50309-3005

            Visit Website
            (515) 226-0128

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company provides convenience store services.

            Business Details

            This is a multi-location business.

            Find a Location

            Kum & Go has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1459 Grand Ave, Des Moines, IA 50309-3005
              BBB File Opened:
              11/2/1999
              Years in Business:
              64
              Business Started:
              9/1/1959
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Kum & Go L.C.
              • Solar Transport
              • Des Moines Menace
              Business Management
              • Kyle Krause
              • Barb Haisch, Risk Manager
              • Tanner Krause, CEO
              Contact Information

              Principal

              • Barb Haisch, Risk Manager

              Customer Contact

              • Barb Haisch, Risk Manager
              Additional Contact Information

              Fax Numbers

              • (515) 226-1595
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/16/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Tried to reach out to the business in question about them deleting my account with ******************. Tried by email twice, phone call once. This was on Tuesday, October 10, 2023. With their messaging system saying they would get back to me within 48 hours. It has been well over that time and no one has replied to the emails or called me back to resolve any of this. (I have another screenshot of the other email but I dont know how to change it to a jpeg or png)
              Read More
              Read 3 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shelly B

              07/01/2024

              The night shift gentlemen was very rude I just spent $27 inside the store I hit cash back on my debit card, hey verses to tell me after my transaction has been through that they cannot give me cash back at a certain time of night he's not tell me beforehand so he gives me a *** and go gift card, for my change which I did not argue the point that I went outside I sat down for a moment because I had been walking for long distance I have a broken foot, and a bad knee I sit down to eat the things that I had bought inside the store he comes out and tells me that I am loit|ering and I need to leave the property even though I just spent money inside the store.. I go back in the store to get a refill on my soda before I proceed to start walking again, and I am told that I am not allowed to purchasing thing in there and I need to leave the property because I just got ran off loitering... Very kind very rude, I would not advise to go there because they charge you so much money and your customer service is s*** I will be contacting the lawyer
              Read 5 More Customer Reviews

              Local BBB

              BBB serving Greater Iowa, Quad Cities, and Siouxland Region

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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