Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kum & Go has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforKum & Go

    Convenience Store
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Shelly B

      1 star

      07/01/2024

      The night shift gentlemen was very rude I just spent $27 inside the store I hit cash back on my debit card, hey verses to tell me after my transaction has been through that they cannot give me cash back at a certain time of night he's not tell me beforehand so he gives me a *** and go gift card, for my change which I did not argue the point that I went outside I sat down for a moment because I had been walking for long distance I have a broken foot, and a bad knee I sit down to eat the things that I had bought inside the store he comes out and tells me that I am loit|ering and I need to leave the property even though I just spent money inside the store.. I go back in the store to get a refill on my soda before I proceed to start walking again, and I am told that I am not allowed to purchasing thing in there and I need to leave the property because I just got ran off loitering... Very kind very rude, I would not advise to go there because they charge you so much money and your customer service is s*** I will be contacting the lawyer
    • Review from Stephanie P

      1 star

      12/29/2023

      Bought a card here the card is not valid I go back in the store the one cashier was friendly trying to help the so called acting manager refused to help me at all told me I was screwed out of the money and threatened to call the cops if I didn't leave. He was a worthless *** **** and I can not wait to talk to corporate in the morning. This happens at 840 pm on Dec 29 2023 kum and go on vickers and academy
    • Review from Rachel O

      1 star

      11/29/2023

      The people that work at this gas station have no sense of customer service. They're completely disrespectful. They treated me like a criminal and I am fed up and sick of going here. I am never going here again. I came in with my boyfriend to buy cigarettes. My boyfriend Was refused service because he was using a digital ID to buy it so then I went in with my digital ID and my actual ID and they still wouldn't sell it to me because they said I was trying to buy third party cigarettes for my significant other which both of us are over the age of 30 and we have been going to this ******** for the last two years since it opened. The employees in question are ************************* ***** and ***. Which *** is a gas station semi truck driver who decided to insert himself into the conversation. ***** was the cashier. ******* wasn't even involved unless she decided to insert her opinion about denying me cigarettes and ******* was the manager. It is my lawful right in America as an adult with a valid ID to buy whatever I want with it and if I am denied it should be for a valid reason. This was not. If I can't even use my digital ID to buy cigarettes for myself then this ******** should be closed down for deliberately disobeying federal and state laws. I'm never coming back here again. I hope that they get reprimanded for their actions and everyone should avoid this gas station. Don't bother coming here for anything, it's not worth the hassle.
    • Review from Maria C

      1 star

      07/01/2022

      I worked for this come and go for almost a year. I gave my ex-fiance a job there because he cried to me after losing his job and establishment for 10 years that he had gone through four managers for and I felt bad. On a daily basis I had to clean up urine blood bodily fluids that no one should have to clean up at a gas station completely surrounded by fentanyl junkies. The favoritism that was given towards my ex by my coworkers on a daily basis was unacceptable. I was constantly made fun of interrogated gossiped about etc. I took this every day that I worked. It made it uncomfortable to hold my composure while ringing up customers it made it uncomfortable to be around anybody and feel safe. There was a constant feeling of being singled out. I often times picked up shifts that were very hard for me back to back. I am physically disabled with rods in my back I am also **** survivor none of that was taken into account. When my ex started dating and sleeping with his manager and my manager there was no talk or action taken of relocation. There was no action taken of separation of shifts. There was no action taken to help me better be a cashier at my job. I am very disappointed that the favoritism in this company overtakes how hard you work and how much effort you put into the job. It was very disappointing to see a manager pretend to care and then make fun of you 5 seconds later because your ex worked in the same establishment you did. I even started a GoFundMe page for a co-worker that shot her face off and no amount of money was donated from the company but they claimed they cared. I was also made fun of for the fact that I created a GoFundMe page to help a woman who literally had to relearn to talk. When I try to beg or complain that me losing my temper was not due to the fact I was a bad cashier. But rather than the fact that my ex is manager across the way of the store in the food section personally had a vendetta against me. She took her distaste for me out at work
    • Review from Eugene S

      5 stars

      02/02/2022

      ****** at the ************************************** location is Amazing. ****** is Always neat and clean plus ****** is nice to All her Customers. ****** deserves a Promotion and a Raise. Thanks ******.
    • Review from Melissa P

      1 star

      09/28/2021

      Can I give zero stars? Visited a gas station in OKC area and they pre authorized $375 on a $5.89 soda purchase. Over 48 hours and they still haven't dropped off. Checked with the bank and working on disputing these charges.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.