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ComplaintsforWorld of Wheels, Inc.
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Complaint Details
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Initial Complaint
08/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Was charge with out my permission $600 *********** not completed or an invoice.Initial Complaint
03/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
02/23/2023 I put a down payment of **** on a 2014 **** escape I knew I was buying the car as is but test driving the car it didnt seem like any problems wrong with it. 3 days later the car was running low on coolant fluid which I figured could be normal I added fluid the car was running fine a couple days later it said that it needed more and I put more in then I was driving it to the hospital and it just cut out. I got it to start back up and a the check engine light was on after adding more fluid and I took it right out to WOW (world of wheels) they insured that they would fix they problem. So I let them fix they car they drop it off the next Thursday or Friday and say that it was a coolant sensor, and that it should run fine now .. well 3 days after them Dropping it off its saying it needs coolant so I repeated what I was doing and after the 2nd time of it saying it needed coolant I called WOW and ****** the mechanic said theres a recall on the coolant system they knew it but went the cheaper route first but just to think about me and my kids safety like they took the cheaper route which couldve resulted in our life if the car wouldve got too hot or anything. The car just broke down again on the interstate and is currently out there now. Im constantly missing work and dont have a reliable vehicle. Ive also taken it to an auto store and they put it on the machine and theres a series of problems with they car.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.