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          Preferred Home Improvements has 1 locations, listed below.

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            Business ProfilePreferred Home Improvements

            Air Duct Cleaning

            Contact Information

            10126 297th St

            Donahue, IA 52746-9725

            Visit Website
            (309) 945-2552

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            10126 297th St, Donahue, IA 52746-9725
            BBB File Opened:
            10/12/2016
            Years in Business:
            12
            Business Started:
            3/16/2012
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Dillon J Jacobsen, Owner
            Contact Information

            Principal

            • Dillon J Jacobsen, Owner

            Customer Contact

            • Dillon J Jacobsen, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Cleaning your air ducts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            6/28/2023 - Paid $556.35 for Vent and furnace cleaning. Fast forward to 11/30/23, I had to call furnace repair to check our a noise concern. It was discovered that the blower motor was caked with dust and large dust *****, evident that no furnace cleaning ever took place. I contacted company and they admit their technician "forgot" to clean it resulting in all of the vent dust and debris to be blown into my motor and left to eventually result in needing replaced. I have requested full refund of service, which is less than the full $600 parts and labor. They will not comply and have offered $85 first round and now $300. The furnace repair company have stated I am very lucky that my house, with 3 toddlers, id not catch fire. I have full text messages with conversations that I can provide as well as pictures of the blower motor and statement from FOPS plumbing and heating for this companies negligence.
            Read More
            Read 2 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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