Business ProfileforStone Creek Landscape & Nursery Inc

We purchased 3 evergreens from Stone Creek Landscape in **********, ** on 6/9/21. They were delivered and planted the week of July 4th 2021. The trees came with a replacement guarantee and were watered per instructions of Del at Stone Creek. The pine needles fell off the first tree every time you touched it and started to die within the first month. Shortly after the other two trees started dying. I phoned Del to let him know what was happening and he no solutions to offer and was unwilling to make a trip up to look at them. It was determined that he would replace these in the spring. We contacted him this spring and went down and picked out three replacement evergreens. We were told he would deliver them on his time, but that we could go ahead and take out the dead evergreens, which we did in May at our cost. We called numerous times about deliver of the trees to no avail. By mid-summer, we asked if we could have them replaced with maple trees to which he agreed. Again, we made the trip to ********** to pick out the trees. We made several calls about delivery of these trees and were told he was short of help and they would be delivered on his time. Two weeks ago, my husband called to ask for our money back. *** told him again that he was short of help and would deliver the trees, but no refund. He finally delivered the trees on September 29th. They were not the trees we picked out. He now stated that we did not get to pick out replacement trees. He told my husband that the one hole was dry and ***** and the other two were muddy and that is the reason the trees died. The evergreens died last summer. The holes have been empty since May. Today, we received a bill from him saying that that he was billing us $1851.10 for three maple trees, and the planting and delivering. According to our warranty we do not owe anything for these trees, as they are replacements for the three evergreens that were under warranty.