ComplaintsforJensen Ford
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Complaint Details
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Initial Complaint
11/10/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I took my 2008 ***** in to get look at because the Drive light was flashing. They told me my transmission is out. A new transmission would cost about $5,000.00 and a used one was around $1,700.00, so we agreed on the used one.The car sat out in Jensen parking for about three weeks. They told us they were putting other cars ahead of ours because they were easier to repair. I took my car and took it another garage. The garage I took it to told me it was just a sensor And it would cost around $450.00 to get it fixed.Now Jensen wants us to pay to have the transmission and all the other parts send it back, this is so wrong.I think Jensen knew all the time it was just a sensor, and they were going to over charge me for used a transmission. I would like to have my $200.00 return to us too.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.