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Find a Location

Woodhouse Chevrolet Buick has 1 locations, listed below.

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    Business ProfileforWoodhouse Chevrolet Buick

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides new and used car dealership sells and services Ford, Mercury, Chevrolet, Chrysler, Pontiac, Jeep, Buick and Dodge cars, trucks, S.U.V's and mini-vans. They offer lease options. They also sell parts, and provide shuttle services.

    Business Details

    Location of This Business
    1951 Highway 30 # I-29, Missouri Valley, IA 51555-5072
    BBB File Opened:
    9/13/2000
    Years in Business:
    21
    Business Started:
    6/1/2003
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Woodhouse Auto Family
    Business Management
    • Mr. Paul G. Cech, CFO
    Contact Information

    Principal

    • Mr. Paul G. Cech, CFO

    Customer Contact

    • Mr. Paul G. Cech, CFO
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We purchased this vehicle in September 2023 and we have now had the vehicle in the service department 3 times for the exact same problem Engine Power is Reduced and we can't drive more than 25 mph. The first 2 times they have replaced the pedal assembly and the third time is today and I told them we just had it there last week for the same problem. I don't feel safe for my 19yr to drive this vehicle. I don't think this vehicle should be on the road and it should be deemed as a lemon and they should find him another vehicle.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex B

    1 star

    03/30/2022

    Would not recommend Woodhouse. They were super pleasant and nice but did not disclose everything up front, although I'm sure in their reply they'll say they were. I have all texts and comm, proving otherwise. A nice salesman named Rick alerted me that someone had backed out of a deal on a new 2500hd and I jumped on it after he sent me a window sticker showing 49k. Since it happened fast and they wouldn't allow me to make a deposit to reserve the truck, I did rush through paperwork that was emailed to me. Long story short they added $5000 market valuation to the purchase price (I assumed that was the total finance amount with interest, my fault) as no where did it say that $5000 was going to be added to the sticker price. I apparently was supposed to gather that on my own from the other trucks they have listed on their website, who knew? When I contacted Rick, who was SO nice before, he told me if I was unhappy I could try to sell it to ******. Very unprofessional and disappointing. I was excited to build a relationship with Woodhouse, and instead have to see what my attorney says. Probably make a good news story huh "Woodhouse slips in 5k adjusment on 25 y/o business owneer during covid" exciting. All in all, just read everything very carefully, and ask a lot of questions. If its too convenient, there's probably a reason.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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