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Find a Location

McDonalds has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • McDonalds

      700 N Wohlleber Dr Mount Pleasant, IA 52641-1483

    • McDonalds

      1225 1st Avenue Se Cedar Rapids, IA 52402-5007

    • McDonalds

      2794 Commerce Dr Coralville, IA 52241-2754

    • McDonalds

      601 University Ave Des Moines, IA 50314-2704

    • McDonalds

      2901 Sunset Dr Norwalk, IA 50211

    Business ProfileforMcDonalds

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    McDonalds has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • McDonalds

        700 N Wohlleber Dr Mount Pleasant, IA 52641-1483

      • McDonalds

        1225 1st Avenue Se Cedar Rapids, IA 52402-5007

      • McDonalds

        2794 Commerce Dr Coralville, IA 52241-2754

      • McDonalds

        601 University Ave Des Moines, IA 50314-2704

      • McDonalds

        2901 Sunset Dr Norwalk, IA 50211

      Location of This Business
      700 N Wohlleber Dr, Mount Pleasant, IA 52641-1483
      BBB File Opened:
      3/15/2005
      Years in Business:
      32
      Business Started:
      12/13/1991
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Dale Frederick
      • Tom Buss
      Contact Information

      Principal

      • Dale Frederick

      Customer Contact

      • Tom Buss
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Ordered McDonalds via DoorDash, order was cancelled (per DoorDash, the restaurant was closed.) I never received the refund.******** says that McDonalds never refunded it. This has been escalated three times on DoorDash side, but still haven't received a refund. I've responded to the email below two times telling them I still haven't received the refund. I called McDonalds, too, and they said I have to contact ********. When I call DoorDash, they say the issue is on the McDonalds side. Please see attachment $41.50 From: ******************** Date: November 20, 2022 at 12:55:48 PM CST To: ********************* Subject: Refund Status Hi **** Thank you for following up with us regarding your refund status from ********** Were sorry to hear about the issue and appreciate you bringing the matter to our attention. We have followed up with ********** and confirmed your refund will be processed within the next 7 business days. Your reference number associated with this contact is *********. Best,***********************

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

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