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Find a Location

DW Improvements LLC has 1 locations, listed below.

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    Business ProfileforDW Improvements LLC

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2110 Stewart Rd STE 1, Muscatine, IA 52761-5933
    BBB File Opened:
    12/20/2016
    Years in Business:
    19
    Business Started:
    5/1/2005
    Business Incorporated:
    10/1/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • William Rethamel, Owner
    Contact Information

    Principal

    • William Rethamel, Owner

    Customer Contact

    • William Rethamel, Owner
    Additional Contact Information

    Fax Numbers

    • (563) 264-6178
      Primary Fax

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Poor communication, no shows, wrong product installed. Ghosting, excuses lies. Can not get an honest commitment to finish project. I don't want to leave my door open for a no show. I wouldlike a promised date of work and completion set and honored.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca M

    1 star

    06/29/2023

    Hired DW Improvements for a dishwasher install. The job was not completed. Misunderstanding as to what they were hired for? Made no effort to come to a resolution. No notes were made or contracts signed. Owner never returned phone call to come to a resolution. Sent an invoice with a note stating he'd put a lien on property if invoice of $160 (for an hr of work) wasn't paid. Owner screamed at my boyfriend over the phone stating he'd get his "f*cking money one way or another!" Appalled by owner's unprofessionalism!! DO NOT RECOMMEND!

    DW Improvements LLC Response

    07/05/2023

    we were hired to fix water leak which was done,tried to say we installed dishwasher ,but they install and had a leak ,we did not to see if they had electric hooked up right ,turn water back on,no leak ,they are trying to say we installed and didnt finish we were hired to fix water leak ,that is what joe asked us to due,i dont even know who Rebecca McCleary is. joe shorted out dishwasher by not hooking up right,if my company would did the damage i would of paid it.Joe words to my assistant was he tried to install by using utube im sorry this happened but we did nothing wrong.

    DW Improvements LLC Response

    07/06/2023

    people arent always fair to a contractor ,they think if it dont go there way all they have to due is bad mouth us,been in business for 19 years and getting tired of people treating us like this they need to be accountable for there actions too

    Local BBB

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