Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          OsteoStrong Clive has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileOsteoStrong Clive

            Exercise and Wellness

            Contact Information

            11801 Hickman Rd

            Urbandale, IA 50323

            Visit Website
            (515) 210-4702

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            11801 Hickman Rd, Urbandale, IA 50323
            BBB File Opened:
            3/11/2024
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            The Osteostrong business closed its doors in January 2024. I previously reported an unauthorized withdrawal from my checking account for $1,142.76 on February 9, 2024. This was resolved on March 13 after I reported this to my bank and they filed an Unauthorized Debit Form. I thought I was done with Osteostrong when, surprise!, another withdrawal was made on April 9, 2024, inexplicably for fifteen more dollars than the previous unauthorized withdrawal.I made it clear in correspondence with the business owner that I did not want this to happen again and here we are. There are many older, vulnerable people who were using this service who might not notice their money being siphoned from their credit cards or checking accounts. I want this to stop and am more than frustrated at this point.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shirley B

            06/25/2024

            Osteostrong, Clive, IA closed their business the end of January. Feb 2nd an email was received about the closing, information about the closure, and refunding pre-paid fees. After several emails back and forth with owner, *************************** calculated refund of $370.76, and more emails followed about payment by check, address supplied, and 14 emails later (February 2nd thru April 25th) still NO CHECK has been forthcoming. May 7th wife and co-owner ***** was contacted and a positive response and apology was given, with promise of a check.June 2nd my credit card was charged an annual fee of $1142.76. June 7th that charge was reversed. I had no knowledge of these transactions until credit card statement arrived last week. On June 11th, ***** was again contacted and responded that check would be mailed the next day. (On June 17th mailing address was supplied a second time).June 25th, No check has arrived. My patience is exhausted. These owners have at least two other businesses and as a senior citizen I'm disappointed that they are retaining money with no services rendered.

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.