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Find a Location

HomeWorx Inc has 1 locations, listed below.

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    Business ProfileforHomeWorx Inc

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10052 Justin Dr Ste H, Urbandale, IA 50322
    BBB File Opened:
    7/12/2017
    Years in Business:
    8
    Business Started:
    5/1/2016
    Business Incorporated:
    5/16/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Andrew Mosman, Owner
    Contact Information

    Principal

    • Andrew Mosman, Owner

    Customer Contact

    • Andrew Mosman, Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Problem - Kitchen subfloor was replaced when sink and dishwasher was moved. There is now a dip in the kitchen floor where there wasn't any supports placed under the subfloor. I also have a sink that the color is coming off the drains and ****** replaced the drains they need to be installed.I have a contractors' warranty stating money back if not 100% satisfied. The contract/proposal was signed in Dec of 2021. for an estimate of $52,545.90. The work was to have started in July/August of 2022. Due to contractor problems it didn't start until Sept 2022. Completed the end of Jan 2023. We were told 12 weeks to completion. ****** did offer a $2000 discount because of timeliness.During the walk thru we listed all items that needed to be fixed. During the last 18 months most were slowly fixed with the exception of the kitchen floor and the sink drains. The owner ************************* has said it will get fixed, In January of this year he told me he was going out of business and to please be patient as he would get it all fixed before he closed down. I have all the records of emails, texts that I received. He finally text me after I asked for my money back to say he was waiting on the flooring contractor to let him know when he could fix my floor.. I haven't heard anything further to any of my emails or texts. I gave him until the end of April for contact but no response. I have all documentation in email/text./contractors app but haven't attached because of size.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lynn F

    1 star

    08/03/2023

    Everyone was nice. Then after demo was done and most of the work was done, then we find out that we have to wait on a few things. And the Buildertrend system that they were so proud of that they wanted us to check every day for progress on our project was never posted to. Had to make several texts to the project manager (ie owner) to get any answers on what was going on. Still, even then had to keep reaching out. Was told our cabinet and vanity doors were shipped and we would be done that week or the next. That time came and went. I had to reach out yet again. Told him I felt that he either lied about them being shipped or they were sitting on them. Also, told him that we had been more then patience for 14 weeks and they had 75% our our money!! If we didn't hear anything by the end of the week that we would assume he was backing out. He responded in 1 minute and said they got the cabinet doors this week and they were being painted; would be installed the next Monday. I don't even know if they will do a walk through as we were told. I just want to be done even though there are things that I would like fixed.

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