ComplaintsforHey dudse.com
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Complaint Details
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Initial Complaint
05/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
[Order #*****] (2022?3?28?) and the date was March 27, 2022. I have not received these items or my money back and believe this to be a false or fraudulent company. It was $94.87 total for the items.Initial Complaint
04/19/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I went to a website that I thought was the official hey dudes website. I ordered a pair of shoes for my son. This order occurred on march 25,2022. I used my PayPal account to complete the transaction. The total amount was $40.90. I got an email that stated they received my order, and it also was taken out of my bank account. I have never gotten any other updates. When I tried to email the address they provided, I never got a reply. I emailed them several times also. When I put the email in this complaint, it said it isnt a valid email. The email is www.heydudse.com This email does take you to their website. I originally was suspicious when my ***** tracking number was wrong, and belonged to another person, which had a completely different order elsewhere. ***** told me to contact this business, which I stated above that Ive tried several times and havent gotten a reply. I enclosed the only email Ive gotten. I googled the rating on this website and it doesnt even have 1 out of 100 trust rating. I just want my $40.90 back and also for them to be shut down so they dont scam another person. Thank you.Business response
04/28/2022
We received the attached letter in the mail. The complaint appears to be somebody that was scammed by somebody using Hey Dudes website, but spelled as Hey dudse. And bought some shoes.
I am not sure why this would be associated with our physical address.
Hey dudse.com with our 324 ****** address is not correct.
Thanks
***********************
President
*************************************., Inc.
324 ***************.
********, ** 50701
Office - ************
Cell - ************
Fax ************
Email ******************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
324 Duryea St(false address)
Waterloo, IA 50701
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.