Business ProfileforInnovation Refunds

I chose to work with Innovation Refunds based on extensive conversations with their staff and lawyers who promised they had the best track record in their field for working closely with businesses and the *** to not only qualify but quickly get the *** my businesses were eligible for. Im no stranger to the difficulties of dealing with the *** during my 20 plus years in business. I was initially impressed with the service, with their perceived efficiency and diligence getting the necessary information processed and filled. I was assured repeatedly that due to the thoroughness of their professional staff and attorneys the processing of my *** requests for both of my businesses would process quickly. I was repeatedly assured Id likely begin receiving my refunds in 4 months because that was the current timeframe their clients were experiencing. I was told I would be given frequent updates by my Account Manager throughout this process. Its now getting close to a YEAR and I basically get no updates. I have been assigned multiple new Account Managers which I only find out about after making multiple contact attempts through undeliverable emails or phone numbers no longer in existence. After weeks of no longer being able to contact the most recent Account Manager through the information they provided, I end up having to start all over going through their general customer service contact information. This company does not do anything they promise and definitely does not earn the right to the 25% cut they feel ***********. **** sight is 20:20 unfortunately.

Thank you for sharing this feedback. We appreciate your patience as the *** has slowed down their ERC processing. We hope your concerns were resolved during our last conversation and interaction with our team on March 2024. Please respond back to our latest email communication if you have any questions.