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ComplaintsforLasik Plus
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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On April 14 I had an eye procedure done at Lasik Plus. I felt a lot of pressure to sign up for a credit care loan to pay for the procedure. I was reassured that Employer Health/Flex Spending Accounts are able to make payments on these loans. The procedure cost about 3700$. I could have afforded to pay for the procedure upfront but was suggested to use the loan and then request FSA fund to pay for the loan. Once I uploaded funds to my FSA and tried to make a payment the loan but it isn't accepted- Lasik Plus said it would be. I now have **** of unusable FSA funds and a loan bill for 3700$.I feel like I've been scammed to take out a loan that I didn't need for this procedure.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
6305 Mills Civic Parkway Suite 3113
West Des Moines, IA 50266
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.