Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Magic Electric, Plumbing, Heating + Air has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMagic Electric, Plumbing, Heating + Air

    Electrical
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Magic Electric and Plumbing offers small commercial and residential electrical and plumbing services.

    Products & Services

    Electric and Plumbing

    Business Details

    Location of This Business
    7255 W Franklin Rd, Boise, ID 83709-0926
    BBB File Opened:
    9/28/2020
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Incorporated:
    2/19/2019
    Accredited Since:
    10/2/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Magic Services, LLC
    Business Management
    • Mr. William Salts, Owner
    • Ms. Krissy Goff, Marketing Manager
    • Ms. Regan Harr, Marketing Assistant
    Contact Information

    Principal

    • Mr. William Salts, Owner

    Customer Contact

    • Mr. William Salts, Owner
    • Ms. Krissy Goff, Marketing Manager
    • Ms. Regan Harr, Marketing Assistant
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On July 10th Magic Electric and Plumbing came out to replace our hot water heater. They did fine on that job then we noticed the water pressure on the sink faucet was very low. Instead of trying to repair it, the installer **** immediately began trying to upsell us on a complete pipe replacement which costs $8,000. When we told him we could not afford that, he tried to sell us on a complete faucet replacement which costs $900. They pressured us to make a decision before we had time to think about and evaded every question I asked about why the faucet replacement was so expensive. When he installed it it took him less than an hour and he still evaded my questions on what exactly I was paying for. I called and asked again for an itemized list to what cost so much money and was told I would be called back but I was never called back and now there are other issues that have appeared. The installer did not notice the hole in our drain pipe and now our hot water does not work. I feel taken advantage of and now have all these additional problems that cost more money.
    Read More

    Customer Reviews

    18 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anita M

    5 stars

    06/22/2024

    **** and ****** came to my house today. They were very professional, replaced my cut off valves. I only call The Magic Team and would recommend them to anyone who needs the job done right.

    Magic Electric, Plumbing, Heating + Air Response

    06/26/2024

    *****, we're overjoyed to hear about your positive experience with our team. Your feedback about our professionalism and the quality of our work is greatly appreciated. We're glad you find our team reliable for your home service needs. We're always here to help, and we look forward to serving you in the future. Thank you for recommending MAGIC Services, LLC.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.