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ComplaintsforLucky Means Low Prices
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Everytime I go there, I try to buy something that is advertised for sale, like 4 peppers for 5 dollars, or 2 avocados for 3 dollars...but whenever I take the food to the cashier, it always charges me more money... I realize this when I'm at the parking lot and I read the receipt.. I'm tired of always getting overcharged... I used to let it go, because it would just be 70 cents here, or 90 cents there.. but I'm tired of this. I estimate it's now up to 20 dollars being overcharged.. I'm just sick of it..Business response
09/06/2022
Greetings *****************:
We are responding to a message sent regarding the sale prices at your local store.
We are sorry for the trouble you have had in receiving the Weekly Ad sale prices on your recent purchases, but we are happy to look into this with you. Please respond here with the store location you have shopped at, as well as the date of your visit and the sale priced items that were not properly discounted and we can review the transaction(s).
Please let us know if you have any other questions or concerns, or feel free to contact our Customer Support team at **************.
Thank you for shopping with us.
***
Customer Support Center
Customer response
09/08/2022
Better Business Bureau:
what is your email?
Sincerely,
*****************Customer response
09/21/2022
they didn' tresolve it
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.