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Find a Location

BuyGoods, Inc. has 1 locations, listed below.

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    Business ProfileforBuyGoods, Inc.

    Health and Wellness
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.41/5stars

    Average of 447 Customer Reviews

    Customer Complaints

    146 complaints closed in last 3 years

    97 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BuyGoods Inc. services online retail offering health and wellness, software, eBooks, and fitness products.

    Products & Services

    Health and Wellness

    Business Details

    Location of This Business
    800 W Main St Ste 1460, Boise, ID 83702-5983
    BBB File Opened:
    12/12/2017
    Years in Business:
    7
    Business Started:
    6/20/2017
    Business Incorporated:
    6/20/2017
    Accredited Since:
    3/22/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • BuyGoods Inc.
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Su:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Andrei Covaci, Executive Director/CEO
    Contact Information

    Customer Contact

    • Mr. Andrei Covaci, Executive Director/CEO
    • Ms. Girlie Dimaano, Customer Support Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    146 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Sent supplements by mistake. I called company "before they were sent" , according to representative and asked them to cancel order. I am disabled and on a very limited budget monthly. I would not spend this much on supplements. I can' not afford to! My bank account is messed up. The company told me I couldn't return the supplements since I accidentally opened one of the packages. I get a package, I open it. That's only natural. I never wanted these supplements as I told their representative. Now I believe I can't send them back to get my money back. After checking with my doctor I can not take them anyway as they would interact with medication I have to take now. What can I do? I am stuck with supplements I didn't want and can not use. Representative was not very interested or empathetic. Very upset by this whole interaction. I just want to return product and get my money back.
    Read More

    Customer Reviews

    447 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Agi S

    1 star

    08/16/2024

    BuyGoods has poor integrity. In their website description of Herpesyl, they stated: “We recommend taking at least 3 bottles of Herpesyl over a period of 90 days. And if you want to be completely safe… Then we recommend taking at least 6 bottles or more. This is guaranteed to naturally put off the herpes virus to sleep once and for all.” This contradicts their 60 day money back guarantee. Most people who have had herpes viruses for many years have fewer outbreaks than earlier. One or two times a year (or even over two years) is not uncommon. Someone who purchases 6 bottles and takes the required dose faithfully and then a few months later has an outbreak, according to their policy, has no recourse. Their integrity is also questionable due to a lack of internet access to a full range of actual consumer reviews. However, most grievous is their referencing and posting of numerous research studies that supposedly support the efficacy of Herpesyl. Most of the research posted only studied the herpes viruses and not what kept them in remission. Only one study focused on what activated the viruses to leave remission. Their entire product description/ advertisement is deceptive. In addition, all of the online articles I was able to access and read whose titles questioned the validity of the product were written as additional pieces of advertising and provided links to their website which supplied the reviewers with compensation. Granted, at the bottom of the website is a statement that BuyGoods’ “role as retailer does not constitute an endorsement, approval, or review of this product, any claim, statement , or opinion used in promotion of this product.” While that statement and the standard “Not reviewed by the FDA” removes them from any legal liability, (and customer’s lawsuits) it does not remove them from ethical liability. Consumers should be protected from this kind of business abuse.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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