Business ProfileforNorco, Inc.

My insurance paid them $700+ $335.00 still due.Company billed my insurance, told me they would put my acct on hold until my f/u w/ my Dr. ** May. I have 14 emails between myself and them reassuring me I was fine until my appt.After my appt, got a new Rx for a restart and the manager, ****** had already sent me to collections & is saying I owe the remaining $300+. Following is my last email to them, no response. I am on the phone with your billing ****** After All the communication/emails I have had with you, you told me you put my acct on hold until I had my appt with HMC on 5/6.*Are you able to help me understand how or why ********* denied my new Rx from ********** for my restart, sent me to ******************** on my acct. that I will have to pay the balance & find a new DME? Truthfully, I would be thrilled to go to a new DME, I didn't think that was an option?I had my appt w/ Harborview sleep on 5/6, they sent you the new Rx. I emailed you twice, 5/6 & 5/12, I did not hear back either time.Today I called the # to re-order supplies, to see if they could help, the girl stated that my acct was in ***************** needed to transfer me to billing.I asked her if you were in the office, she hesitated several times, finally she said you were w/ a pt. and transferred **** spent the last 30mins on the phone w/ Tori in billing, she was very efficient, knowledgeable & after I read her some of the emails between you and I, she understood my confusion as to why I am in collections.Can you please call me back today and help me rectify this situation