ComplaintsforDOT Physicals Boise, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I called this place of business to ask how much a particular exam cost. After i was told i said thank you goodbye. I immediately was sent a text message soliciting me. I did not consent to or agree to receive any kind of text or solicitation from this office.Business response
01/10/2023
Truck driver called requesting information from our office. ********** the Truck Driver is on the Road (driving) and we respond to them Via Text, so driver does not have to write anything down while they are driving and can book at their earliest convenience. This is an automated response from ****** Generated leads that was triggered when Driver clicked on our ad. We removed driver from receiving those texts after he opted out. We apologize for any inconvenience this may have caused the driver.Customer response
01/10/2023
Complaint: 18624392
I am rejecting this response because:It does not address the complaint in no way, shape, or form. My complaint is that the business sent sms messages without my consent. This is not legal. I do not have any reason to sign a HIPPA form because I have never sought care at this business.
Sincerely,
*****************************
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Contact Information
4115 S Broadway Ave Ste 100
Boise, ID 83705-5302
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 3:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.