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            Business ProfileCommercial Northwest Property Management

            Property Management

            Contact Information

            1221 W Shoreline Ln

            Boise, ID 83702-6870

            Visit Website
            (208) 344-0288

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1221 W Shoreline Ln, Boise, ID 83702-6870
            BBB File Opened:
            7/6/2006
            Years in Business:
            26
            Business Started:
            1/1/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Commerical Northwest, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Natalie Lemas-Hernandez, CEO/Owner
            • Ms. Caria Dunbar, Manager
            Contact Information

            Principal

            • Ms. Caria Dunbar, Manager

            Customer Contact

            • Ms. Natalie Lemas-Hernandez, CEO/Owner
            Additional Contact Information

            Fax Numbers

            • (208) 344-0287
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/16/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            My spouse and I applied for an apartment through this company, who requested in-depth personal information from us to include our social security numbers, income, and addresses. They asked $30 each from us for background checks/administration fees which we provided, IN DETAIL. They then sent an email stating that we didn't provide the correct documentation, and gave us 2 days to provide it. I attempted to reach them 3 times, through phone, while my wife reached out via email and provided all of the needed information. The company didn't respond to either of our questions, and sent us an email today stating that we failed to provide the information requested.I am concerned they are taking customer data and using it for other reasons than applications for apartments, and would like them to delete all of our data that they have on file. I understand application fees and their purpose for the cost of background checks, but I do not feel comfortable with the data they have on hand, and they have yet to pick up a call or respond to a voice message or email.
            Read More
            Read 7 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jonathan T

            04/10/2022

            This company is actively forcing the gentrification of ***** *****, and this company refuses to stand up to greedy landlords to reduce the inflated rental prices even though they tout that they are all from this area and have nothing but love for it here. Additionally, their ****** Maps rating is filled with fake five-star reviews from profiles with one review on record, a stock profile photo, and with professionally-written reviews in them.

            Commercial Northwest Property Management Response

            04/11/2022

            Thank you for taking the time to leave us a review. We are unable to find your name in our software so we are unable to identify where the confusion is coming from. With that being said, our rental rates are determined by the market and as you know *****'s market is at an all time high. Our rents are very comparable to the market with other properties in each specific area. As per our ****** reviews, we ask every resident to share their feedback on our ****** page as we take reviews as an opportunity to better our systems to provide the absolute best service to our residents.Thank you!
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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