Business ProfileforRealty Management Associates, Inc.

Before renting from this company be sure read all the negative reviews of tenants and their experiences. RENTERS make sure you document everything, take photos of all rooms walls and the condition you received the property in. I would keep a paper trail of correspondence and encourage you to subscribe to to **** Informed delivery that track all of your incoming mail. After 30 days of our move out I sent and email that they were in violation of ***** Code Section *****. Mysteriously the sorry reimbursement of a deposit and invoice dated over the allowed time showed up in my mail box. My first reaction was to take to small claims being that the male person at the office was such a unprofessional, poor mannered individual but instead I will continue to let potential renters know that the unfair, dishonest practices that they use. The building owners should also be informed of the poor maintenance they provide. I the apartment there were no two walls that matched, some spot were smooth and others textured but I am sure they are charging property owner a nice price for this.

************************* review is unfortunate due to the incorrect and vague information. The claim that her security deposit had been delivered to her in breach of the rental agreement is false. Per the rental agreement, our office had 30 days to complete the summary of security deposit and submit the summary for delivery to the tenant. RMA completed and mailed the refunded security deposit to the forwarding address provided by ********************* with-in the contractual timeline. RMA strongly encourages all tenants and landlords to properly document the condition of a rental at the commencement of a tenancy, during a tenancy and at the conclusion of the tenancy. This documentation is what allows for successful experiences between tenants and landlords. In the summary of security deposit that was sent to *********************, the summary included copies of invoices of work completed by 3rd party professional vendors. RMA does not complete any maintenance or cleaning and all work is scheduled with these independent 3rd party vendors that complete their own checklist and notes in returning the rental to a rent ready condition. The tenant was billed for tenant responsible cleaning and damage at the conclusion of the tenancy. The owner of the property covered the cost of any normal wear and tear that *** have taken place during the tenancy. Per the resources provided by RMA, ********************* submitted a written letter outlining that she was not to be held responsible for any of the substantial cleaning and maintenance issues left at the property without disputing the support documents that had been provided to ********************* by these 3rd party companies. Unfortunately ********************* appears determine to use false information to publicly criticize RMA for adhering to the rental agreement. RMA cannot outright ignore the terms of the rental agreement in an attempt to appease unreasonable expectation of a previous tenant. We do wish ********************* the best of luck on her housing in the future.