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Find a Location

Bartlett Homes and Roofing, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bartlett Homes and Roofing, LLC

      370 N Mitchell St Boise, ID 83704-0666

      BBB Accredited Business
    • Bartlett Roofing

      1935 E Vine St Ste 240 Murray, UT 84121-6558

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      10407 W Salmonberry Rd Cheney, WA 99004-7802

      BBB Accredited Business
    • Bartlett Homes and Roofing, LLC

      12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

      BBB Accredited Business

    Business ProfileforBartlett Homes and Roofing, LLC

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.41/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bartlett Homes & Roofing, LLC, offers roof restoration and repair.

    Products & Services

    Roofing Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    Bartlett Homes and Roofing, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bartlett Homes and Roofing, LLC

        370 N Mitchell St Boise, ID 83704-0666

        BBB Accredited Business
      • Bartlett Roofing

        1935 E Vine St Ste 240 Murray, UT 84121-6558

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        10407 W Salmonberry Rd Cheney, WA 99004-7802

        BBB Accredited Business
      • Bartlett Homes and Roofing, LLC

        12409 E Mirabeau Pkwy Ste 300 City of Spokane Valley, WA 99216-5056

        BBB Accredited Business
      Headquarters
      370 N Mitchell St, Boise, ID 83704-0666
      BBB File Opened:
      12/3/2014
      Years in Business:
      9
      Business Started:
      12/18/2014
      Date of New Ownership:
      3/3/2015
      Business Incorporated:
      3/3/2015
      Accredited Since:
      1/6/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • ID - RCE-40938
        UT - 11405471-5501
        WA - BARTLHR793LC
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Douglas Marshall Bartlett, Owner
      • Mrs. Ashlyn Bartlett, Owner
      • Ms. Lindy Gleason, Accounts Payable Staff
      Contact Information

      Principal

      • Mr. Douglas Marshall Bartlett, Owner

      Customer Contact

      • Mr. Douglas Marshall Bartlett, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I hired them to tear off my old roof and put a new one on. They in turn found some day laborers to come over and pretend to be roofers. I found nails exposed in the open . Ridge not nailed. Shingles not nailed at all .Shingles hanging over the bottom of the roof.. Nails driven to deep in the shingles .Drip edge not cut correctly. No nails close to the edge going up the rake. these are the mistakes that I could see. I can not see nails they left behind in the decking that will be exposed when the sun shines on the roof in a year or two. I can not see how badly they dry sheeted. I do have a wave in the shingles where they did not pull the dry sheet tight. These guys could not even do a good job of clean up let alone roofing.
      Read More

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ralph B

      1 star

      05/02/2024

      I was approached in my driveway by a guy saying something along the lines of I see you have an old roof would you like to have it replaced? You won't have to pay anything out of pocket, your insurance will cover it. I asked how does that work? The guy then told me we will do an inspection, we will find damage and then submit a claim to the insurance company for repairs, we will then inform the insurance company that the shingles are no longer made and and the whole roof will need to be replaced. This screams of a scam to me, especially when the guy said " we will find damage". Approximately 2 months prior I had 4 different reputable roofing contractors look at my roof for replacement, and NONE of them talked about having the insurance company pay for it. NONE of them found damage that warranted immediate replacement of the roof, and several said that the life of the roof is 3-5 years yet. If having the insurance company pay for replacement was ethical, reputable, and not a scam wouldn't all the roofing contractors do it this way? To be clear Bartlett Roofing has not done any work to my home. I have also signed a contract with a reputable company to replace my roof, with one of the contractors that said it should last another 3 years, because I prefer to replace the roof before I have problems. I wish I could leave 0 stars

      Bartlett Homes and Roofing, LLC Response

      05/03/2024

      Thank you for the feedback, *****. To be clear, it is our focus to help customers get their roof replaced at the lowest cost we can achieve for them. Many roofing companies don't offer the insurance route because they make more money on cash deals and they don't have to deal with the insurance companies. We can guarantee this is not a scam as we have helped over ***** homeowners throughout the valley get their roofs replaced over the last 10 years. We are a highly-reputable roofing company that is GAF Certified and an ***** Corning Platinum Preferred Partner as well as having all required licensing and insurance. We have made the *** ****************************************** ******* the last three years in a row and have been nominated as one of the best roofers in ***** by Idaho's Best. We apologize if you feel as though the experience with our sales representative was a negative one, but can assure you that their only intent was to help you. Thank you again for your feedback! 

      Local BBB

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