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ComplaintsforGem State Mobile RV Repair
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Complaint Details
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Initial Complaint
08/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I met with Gem State Mobile RV Repair on April 12th. He gave me a quote to fix the delamination that had occurred on the front panel of my trailer $3096. He required half down and the other half after the job was done. I gave him a check for $1500. He told me and it is also written on the receipt that it would be approx 2 weeks before he could start. On April 20, I sent some pictures of the vents and skylight asking if they should be replaced as well. He said yes and that each vent would be approx $40, and the skylight $80. I asked that he go ahead and order those parts. On May 10, he said some parts have come in, and would be getting to my trailer ASAP. After many texts back and forth, and many excuses on his part. I have never seen him or anyone else from his business. On August 6, he said his business is now closed, they were working on getting refunds out. I said I would give him until August 20 to return my money. I have copies of all emails and texts if needed as proof.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.