Business ProfileforPond Pro

The Pond Pro was hired to put in a swimming pond. The quality of work is very substandard. Things that were asked for we never received. We wanted a jumping rock that was never put in. Wanted a skimmer that was also never installed. After installing the liner to the pond, they installed a protective line before placing the rock so the liner would not get damaged. however, when cutting the protective liner, they used a utility knife and ended up cutting hole in the liner itself. so far, we have found six holes in the liner and are hunting down more. On one of the cuts is about 9 to 12 inches. which keeps the pond about 2 1/2 feet from being filled to compacity. the pond was supposed to be 9 feet deep so when jumping in we would not hit the bottom. it is "if we are lucky 6 1/2 feet deep. if we fill it "which takes about 2 1/2 days" as soon as the water is shut off it drains overnight. 2 1/2 feet of water in the pond that is 40 feet wide and 90 feet long. The main water feature is the water fall which has a rock on the bottom which is about **** pounds when the pond is full it is under water. at the end if the job pond pro stated that he would write the remaining balance off that was owed because all of the major issues and would find and fix leaks. He was also going to find a company that would fix the water fall error. That was the last we heard from him. He would not answer phone calls or return calls. I you use this company beware.